L&D Digital Learning Analyst

Role Title: L&D Digital Learning Analyst / Apprentice

Line Manager: Digital Learning Lead

Accountability Framework: A

What we do:

At Kisimul, we exist to enable meaningful lives by bringing to life the aspirations, goals, and dreams of the people we support through compassion, kindness, and a therapeutically informed approach. We provide education, care, and support for children, young people, and adults with autism, learning disabilities, and complex needs.

Our Meaningful Life Model is the golden thread that runs through everything we do, ensuring every individual receives personalised, person-centred support that helps them build confidence, develop independence, and achieve outcomes that matter to them. Working collaboratively across care, education, therapy, and support services, we create safe, inclusive environments where people can thrive and live fulfilling, meaningful lives.

Role overview:

Reporting to the Digital Learning Lead, the L&D Digital Learning Analyst/Apprentice will play a key role in the collection, cleansing, analysis and reporting of learning and workforce development data.

The role is responsible for maintaining high-quality learning data, producing meaningful reports, dashboards and insights, and supporting evidence-based decision making across the organisation. The postholder will use Microsoft Excel, Power Query and other Microsoft 365 tools to transform, validate and analyse data from multiple sources, identify trends and provide actionable insights to stakeholders.

Working closely with Learning & Development and operational teams, the role will support the continuous improvement of reporting processes, data quality, compliance monitoring and learner engagement through effective data management and analysis.

As part of the role, the successful candidate will undertake a relevant apprenticeship qualification in an area such as Data Analytics, People Data, or AI and Data, developing the technical skills, knowledge and experience required for a career in data analytics and digital learning technologies.

The postholder will also support the administration and continuous improvement of digital learning systems and solutions that help colleagues develop the skills and knowledge needed to deliver outstanding care and support services.

Key Responsibilities-

Data & Reporting

· Use Microsoft Excel and Power Query collect, cleanse, validate and analyse learning data from multiple sources.

· Create and maintain reports, dashboards, data models, charts and tracking tools to support organisational decision making.

· Perform data quality checks and investigate anomalies to ensure the accuracy and integrity of learning records.

· Generate regular and ad-hoc reports for managers and stakeholders.

· Analyse learning and workforce data to identify trends, risks, opportunities, and insights that support organisational decision-making.

Learning & Development Administration

· Maintain accurate learner records and training data.

· Produce reports and insights on learning activity, compliance training, and learner engagement.

· Support the coordination of training programmes, workshops, webinars, and learning events.

· Monitor apprenticeship progress and maintain relevant documentation.

· Assist with evaluation activities to measure learning effectiveness and impact.

Digital Learning Support

· Support the administration and ongoing management of the Learning Management System (LMS).

· Upload, test, monitor, and update learning resources and online training materials.

· Assist in developing digital learning assets including guides, videos, infographics, and interactive learning content.

· Support learners and managers with access to digital learning platforms and resources.

Continuous Improvement

· Keep up to date with developments in digital learning, learning technologies, and best practices within the Health and Social Care sector.

· Contribute ideas for improving learner engagement and digital learning experiences.

· Support projects aimed at enhancing workforce development and mandatory training compliance.

Person Specification

Essential Skills & Experience

· Educated to GCSE level (or equivalent), including English and Mathematics.

· Strong interest in data analysis, reporting and business intelligence.

· Excellent attention to detail and commitment to data accuracy.

· Strong numerical and analytical skills.

· Experience working with data sets, spreadsheets or reporting tools.

· Good organisational and time management skills.

· Excellent communication and interpersonal skills.

· Ability to work effectively both independently and as part of a team.

Essential Microsoft Skills

The successful candidate should demonstrate good working knowledge of:

Microsoft Excel (Essential)

· Advanced formulas and functions (e.g. XLOOKUP, INDEX/MATCH, IF, COUNTIFS, SUMIFS)

· Pivot Tables and Pivot Charts

· Data validation

· Conditional formatting

· Data cleansing and transformation techniques

· Managing and analysing large datasets

· Dashboard creation and reporting

Microsoft Power Query (Essential)

· Importing data from multiple sources

· Cleaning and transforming datasets

· Merging and appending data

· Creating repeatable data transformation processes

Desirable Skills & Experience

· Experience producing business, workforce or performance reports.

· Experience using Power BI for dashboard creation and visualisation.

· Experience using Learning Management Systems (LMS).

· Understanding of data governance and data quality principles.

· Experience creating automated reporting solutions.

Personal Attributes

· Enthusiastic and eager to learn.

· Creative and confident using technology.

· Positive and proactive approach to problem-solving.

· Strong customer service focus.

· Committed to personal and professional development.

· Passionate about supporting colleagues to learn and grow.

What We Offer

· The opportunity to undertake a recognised Learning & Development Apprenticeship Qualification.

· Structured training and support.

· Opportunities to gain experience in digital learning technologies.

· Career development within Learning & Development and organisational learning.

· The opportunity to contribute to improving learning and development across a Health and Social Care organisation dedicated to delivering high-quality care and support.